Brussels, 10 April 2014 – Mobistar is today announcing that its 4G roaming agreements with Orange have been implemented. As a result, beginning on May 1st Mobistar customers can surf on Orange´s 4G network in Spain, France, Luxembourg and the United Kingdom. Effective today, French and Spanish visitors who come to Belgium can already use Mobistar´s 4G network. According to the Ookla tests conducted in March 2014, Mobistar still has the best-performing 4G network in Belgium. In order to facilitate the use of 4G for its customers abroad, Mobistar is also launching for private and business users new tariff plans that include 4G roaming in Europe. The data control mechanism that protects customers against high invoices also continues to apply for 4G use abroad.
Mobistar offers 4G roaming thanks to the 4G roaming agreements with Orange. This makes Mobistar the first operator in Belgium that offers its customers as of May 1st the possibility to use the 4G technology during a stay in Spain, France, Luxembourg and the United Kingdom. Other countries of the European Union - such as the Netherlands, Germany and Italy - will follow as of 1 June 2014. The 1 million Mobistar customers who today have a 4G compatible tariff plan can as of May 1st surf to the 4G network of Orange France and Orange España, Orange Luxembourg and Everything Everywhere in the United Kingdom. As of today, Mobistar is also opening up its 4G network for visitors from Spain and France. On the Mobistar network they can enjoy the best 4G experience in Belgium. The Ookla tests conducted in March 2014 once again demonstrate that the speed of Mobistar´s 4G network is better than that of its competitors. Mobistar scores an average of 38 Mbps in download speed, compared to 36 Mbps for the historical operator and 20 Mbps for the number 3. For uploading, Mobistar achieves average speeds of 16.6 Mbps, the historical operator 15.3 Mbps and the number three operator 12.1 Mbps.
In order to offer the same customer experience abroad as in Belgium, Mobistar has also developed new tariff plans for frequent travellers. The flat-fee Panther 60 is enriched with a roaming bundle including 4G. From now on Panther 60 customers can use 500 minutes, 500 SMS and 500 MB surfing volume in the European Union or to call internationally in Belgium. For the professional customer who often stays abroad, Mobistar offers ´Traveller´ solutions. These formulas contain up to 10 hours of international calling, 500 minutes of calling within the European Union and 250 MB of surfing in the European Union, US, China and Switzerland.
The data control mechanism ´Travel Data Control´, which offers private customers the possibility to set their expenditure limit themselves and which protects them against high invoices, also applies for the use of 4G abroad. For professional customers this limit is set at 50 euros, exclusive of VAT.
* More information about the roaming tariffs at http://www.mobistar.be/internationaal
http://business.mobistar.be/roaminginfo