08/05/19

Commercial news

For the 3rd year in a row, Orange offers free mobile data to all its residential customers to celebrate its anniversary

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All residential customers of Orange Belgium will be able to enjoy an additional 3GB of mobile data, free of charge, as part of the Orange Thank You loyalty program, to mark its 3rd anniversary on the Belgian market.

This year Orange customers will not receive 1GB, nor 2GB but 3GB of mobile data free of charge, allowing them to  watch more videos, listen to more music, in short have even more fun with their smartphones.  All of Orange’s residential postpaid and prepaid customers will be able to benefit from this gift. Customers just have to accept the 3GB in their My Orange App or in the customer zone on www.orange.be/surprise and www.orange.be/verrassing.

Orange Belgium’s customer loyalty program is best in class and the figures speak for themselves:

  • in 2018 more than 2.3 million gifts were given to our customers  (including 2000 terabytes of free data, and many other gifts such as biscuit boxes, beauty boxes, magazines, books, etc.)
  • the same year, a gamification program was launched, allowing customers to fulfill  missions and receive rewards
  • Since 2015, 500.000 cinema tickets were given to Orange customers through our buy 1 get 1 free cinema advantage

Cristina Zanchi, Chief Consumer Officer explains: “I am very happy to be able to express our gratitude to our loyal customers for the 3rd year in a row. Our customers remain at the heart of everything we do and we are determined to respond to their unmet needs. The 3 GB of mobile data free of charge will allow them to benefit from Orange’s state-of-the-art network offering them a wide range of opportunities to call, text and surf seamlessly”.

 

The Orange Brand arrived in Belgium already 3 years ago

The objective of introducing the Orange brand in Belgium in May 2016 was to support the company´s convergence strategy and the launch of its first convergent offer Love. Three years after its launch, Orange has more than 200.000 customers benefitting from mobile + Internet + TV. Last year, Orange significantly improved its convergent offer Love with new features: new TV channels for both French-speaking and Dutch-speaking customers have been added and a mobile TV application has been launched, allowing customers to watch TV on their smartphone or tablet wherever they are in Belgium and in Europe.

 

About Orange Belgium

Orange Belgium is a leading telecommunications operator on the Belgian market with over 3 million customers; Orange is also active in Luxembourg through its subsidiary Orange Communications Luxembourg. As a convergent actor, we provide mobile telecommunications services, internet and TV to private clients as well as innovative mobile and fixed line services to businesses. Our high-performance mobile network supports 2G, 3G, 4G and 4G+ technology and is the subject of ongoing investments. Orange Belgium is a subsidiary of the Orange Group, one of the leading European and African operators for mobile telephony and internet access, as well as one of the world leaders in telecommunications services for enterprises. Orange Belgium is listed on the Brussels Stock Exchange (OBEL).

More information on, corporate.orange.be, www.orange.be or follow us on Twitter : @pressOrangeBe.

Press contact

Isabelle Vanden Eede – isabelle.vandeneede@orange.com  +32 (0) 474 77 77 28

press@orange.be

Contact investors

Anna Castano Lopez – ir@orange.be - +32(0)2 745 80 92