Most recent news

Brussels, 15 May 2013 – As of May 22nd, Mobistar will suspend the marketing of its Internet, fixed telephony and TV offers for residential customers. Mobistar is refocusing its portfolio of fixed products and services on the business market because experience on the residential market has shown that the current regulation makes it impossible to offer profitable fixed services using the network of the incumbent operator. Mobistar reiterates its confidence in the competent authorities to quickly and effectively pursue regulation of the cable under conditions that allow a real opening of the fixed market, and this for the benefit of all consumers. Mobistar’s decision does not concern the market of convergent services to companies, where Mobistar is accelerating its investments and reconfirms its ambition to be a leading player.

Brussels, 7 May 2013 – Mobistar wants to be sure that all its contracted clients get maximum benefit from the most competitive tariffs that are the best suited to their needs. Including those clients who haven't changed their tariff formula for years. That is why, in the coming weeks, clients who are on around forty old tariff plans will be invited to migrate to more economical “Animals” tariffs. As for other loyal clients, they have seen their subscriptions enriched in terms of minutes, texts and data volume in order that they benefit from the same advantages as “Animals” subscribers. These two actions affect 350,000 clients in total. Mobistar guarantees them the best conditions in all cases.

Brussels, 2 May 2013 – Today, the annual general shareholders’ meeting of Mobistar (Euronext Brussels: MOBB) has approved an ordinary (gross) dividend of EUR 1.80 per share as proposed by the Board of Directors.

Brussels, 22 April 2013 – Today, Mobistar (Euronext Brussels: MOBB) publishes its results for the first quarter of 2013. The total consolidated turnover of the Mobistar group amounted to 393 million euros at the end of March 2013, 1.6 % lower than the year before, primarily due to the effect of the regulations for an amount of 15 million euros. The total number of customers of the Mobistar group rose by 6.4 %, by the growth of the MVNO’s and this despite the large-scale movements in the telecoms market resulting from the new telecom law. Mobistar is continuing its investments in the quality of the network in order to improve the coverage, the speed and the reliability of the services. These investments amounted 31.2 million euros in the first quarter of 2013, or 25.8 % more than the year before. Mobistar reconfirms its “SuperMobile 2013-2015” investment programme and decided to increase the ambition of its efficiency program ACE 2 from 30 to 50 million euro net savings as of 2014.

Brussels, 16 April 2013 – One year ago, Mobistar launched simple and transparent subscriptions represented by ‘animals’. By the end of 2012 more than 670,000 Mobistar subscribers had opted for the ‘animal’ subscription that best suits their communication needs. Mobistar will continue to build on that success and extend its ‘animal’ tariff plans to the prepaid card segment. Subscriber plans will also be adapted to the evolving customer needs. A new major advantage: from now on, all Mobistar customers who spend 25 euros per month can make unlimited phone calls for free to 3,500,000 Mobistar customers, any time. The new mobile tariff plans are not only more comprehensive and better adapted to customer needs, they’re also available at the best market conditions with no obligation to purchase multiple fixed-line products.

Brussels, 16 April 2013 – Mobistar´s desire is to constantly simplify the lives of its customers. Thanks to the MyMobistar application, which is accessible free of charge both in Belgium and abroad, from now on Mobistar´s mobile customers can always verify the status of their consumption and very easily manage their account from their smartphone or tablet. The app is available for iOS, Android and Windows Phone users.

Brussels, 29 March 2013 – Tuesday 2 April is World Autism Day. The objective of this special day is to highlight autism and to ensure that people with autism and their direct environment are better understood. On that day, several Mobistar employees will be volunteering to assist individuals with autism. Mobistar will also participate in the worldwide “Light It Up Blue” initiative by lighting up its entire building in blue on April 2nd. The staff of Participate!, Mobistar’s autism society, will also be attending the opening of the Brussels stock exchange that day.

Brussels, 14 March 2013 – The board of directors of Orange Luxembourg, in close collaboration with the board of directors of the Mobistar group, has appointed Werner De Laet as Chief Executive Officer of Orange Luxembourg. He will take the lead of the company as from May 15th 2013 and replace Patrick Ittah, who left the company on January 15th.

Brussels, 14th March 2013 – Launched last November, “Personal check-up” has already enabled over 100,000 Mobistar subscribers to receive a free tariff check-up. Result: tens of thousands of them have opted for a tariff that is better suited to their needs. With this service, Mobistar goes further than the law requires in terms of tariff advice and reaffirms its desire to offer the best customer experience on the Belgian market.

The CRF Institute awarded recently its Top Employers certificates based on its annual independent study of the HR policy and conditions of the participating companies. Mobistar is one of 54 companies certified as Top Employers in 2013 in Belgium. 

Today, Mobistar (Euronext Brussels: MOBB) publishes its results for the financial year 2012. The Mobistar group achieved a stable consolidated turnover of 1,650.5 million euros. In 2012, sales of mobile telephones rose by 32.1 % compared to 2011, and the share of mobile data in the service revenues amounted to 41.4 % at the end of 2012, compared to 37.1 % the previous year. The consolidated EBITDA amounted to 494.1 million euros and the net result 185.7 million euros. The results of the Mobistar group are in line with the targets set, which took account of the impact of the regulations and the introduction of the new telecom law on 1st October 2012. Mobistar is today presenting its new “SuperMobile 2013-2015” investment programme. This programme provides for an additional investment of 150 million euros in order to accelerate the roll-out of the 4G network. Taking into account this investment programme, the Board of Directors of Mobistar will propose the distribution of a dividend of 1.80 euro per share and submit this for approval to the General Meeting of Shareholders to be held on 2 May 2013.

Mobistar's residential website (www.mobistar.be) has a brand-new look. The strong points of this revamped website are many, and go far beyond a mere facelift. Among the new features: a blog full of information and useful tips, a forum for discussion and sharing tips, as well as a redesigned site architecture for greater user comfort and faster access to information.

Brussels, 18 December 2012 - From January 2013 on, mortierbrigade will become Mobistar’s new creative agency. It was chosen after a consultation launched in September. Its main strength is its complementarity with other communication and media agencies working for Mobistar (Prophets, Cypres and Havas Media).

For Saint Nicholas Day, Mobistar questioned more than 1,000 parents about the presents that the Saint will give their children and about what gifts their children ask Saint Nicholas for. The figures are remarkable. The study shows that close to one child in 10 between 7 and 12 ask for a mobile phone from the Saint. Nearly 1 in 3 primary school children already have a mobile phone. A third of the children between 11 and 13 years of age pay the costs in whole or in part with their own pocket money.

From today, Mobistar will offer all its subscribers in a proactive way a personal tariff check-up every 6 months. This ensures that customers always get the offer that best meets their needs.